Terms & Conditions

Introduction

Welcome to Paygate Software Private Limited. By accessing or using our BBPS and bill payment platform, you agree to comply with these Terms & Conditions.

Services

We provide BBPS Bill Payments, Mobile Recharge, DTH Recharge, Electricity Bill, Water Bill, Gas Bill, and other digital payment services across India.

User Responsibilities

• Provide accurate and valid information
• Do not use the platform for illegal activities
• Keep your login credentials secure
• Follow RBI and government guidelines

Payments & Transactions

All payments are processed via secure BBPS and banking channels. We are not responsible for delays caused by banks, NPCI, or third-party services.

Refund & Cancellation

Refunds are processed only for failed transactions. Approved refunds will be credited within 5–7 working days.

Privacy & Data Security

Your data is protected using advanced security standards. We do not share your information without your consent.

Limitation of Liability

We are not liable for any indirect or incidental losses arising from service usage or transaction failures.

Changes to Terms

We may update these terms anytime without prior notice. Continued use means acceptance of updated terms.